Warranty Info

7 DAY RETURN ON PARTS RETURNED PART MUST BE UNDAMAGED SOME PARTS MAY NOT BE RETURNED AFTER BEING INSTALLED AND WILL BE WARRANTY EXCHANGE ONLY.  ALL RETURNED PARTS WILL BE SUBJECT TO A RESTOCKING FEE. ANY SPECIALIZED ORDER PARTS WILL BE A 25% RESTOCKING FEE.

*CTV RESERVES THE RIGHT TO REFUSE ANY RETURNED PART
*ALL DEPOSITS ARE NON-REFUNDABLE

STANDARD WARRANTY AND EXTENDED WARRANTY OPTIONS
30 DAY WARRANTY ON ALL PARTS WITH OPTIONAL LIMITED LIFETIME WARRANTY ON ALL SMALL PARTS, AND OPTIONAL 1YR PARTS AND LABOR WARRANTY ON ALL MAJOR MECHANICAL PARTS

LIMITED LIFETIME WARRANTY  25% OF PART COST, COVERS FAILURE OF ANY SMALL PART LIMITED TO 1-TIME USE NO LABOR

SLIVER 6MTHS WARRANTY  10% OF PART COST COVER ANY PART UP TO 6MTH UNDER NORMAL  WARRANTY CONDITIONS NO LABOR

GOLD 1YR WARRANTY 30% OF PART COST, COVERS OF ANY MAJOR MECHANICAL PART UP TO 1 YR UNDER NORMAL WARRANTY CONDITIONS AND 1-TIME LIMITED LABOR REIMBURSEMENT TO AID IN THE RE INSTALLATION OF A REPLACEMENT PART, 6MTH/6KMILES ON ANY COMMERCIAL RATED VEHICLES

ALL STANDARD TRADE AND WARRANTY PRACTICES APPLY, IF THESE ARE NOT FOLLOW WITH PROOF OF RECEIPTS NO WARRANTY. CUSTOMER MUST HAVE ORIGINAL SALES INVOICE. ALL WARRANTIES ARE NON-TRANSFERABLE. CTV RESERVE THE RIGHT TO REPAIR ANY PART BEFORE REPLACING. CTV WILL NOT PAY OUT FOR ANY DAMAGES CAUSED BY CUSTOMER OR INSTALLER. ALL WARRANTY CLAIMS MUST BE APPROVED BY CTV BEFORE WORK IS DONE

Warranty Labor Rate Chart

 INSTALLED PROFESSIONALLYDIY
ENGINES$500$300
TRANSMISSIONS$300$200
TRANSFER CASES$200$150
AXLES / CARRIERS$200$150

1-time labor compensation must not exceed price of part or customer will be payed lesser of the amounts. All warranty claims must be approved before work is done.

 

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