WARRANTY INFORMATION

90 DAY STANDARD WARRANTY ON ALL PARTS PURCHASED

  • 7 DAY RETURN ON ALL UNDAMAGED PARTS
  • ALL RETURN PARTS MUST BE UNDAMAGED
  • ALL RETURN PARTS ARE SUBJECT TO A RESTOCKING FEE
  • ANY SPECIAL ORDER PART BEING RETURNED WILL HAVE A  25% RESTOCK FEE
  • SOME PARTS MAY NOT BE RETURNED AFTER BEING INSTALLED AND WILL BE WARRANTY EXCHANGE ONLY
  • CTV RESERVES THE RIGHT TO REFUSE ANY RETURNED PART
  • ALL DEPOSITS ARE NON-REFUNDABLE

OPTIONAL WARRANTIES

LIMITED LIFETIME WARRANTY (ON SMALL PARTS)

  • COVERS LIFETIME REPLACEMENT OF PART (NOT LABOR) OF ANY SMALL PART. (LIMITED TO ONE TIME USE)

MAJOR MECHANICAL PARTS:

  • 12 / 12 WARRANTY:
    COVERS PART AND LIMITED LABOR FOR 12 MONTHS OR 12 K MILES UNDER NORMAL WARRANTY CONDITIONS.
  • 24 / 24 WARRANTY:
    COVERS PART AND LIMITED LABOR FOR 24 MONTHS OR 24 K MILES UNDER NORMAL WARRANTY CONDITIONS.

ALL STANDARD TRADE AND WARRANTY PRACTICES APPLY, IF THESE ARE NOT FOLLOWED WITH PROOF OF RECEIPTS NO WARRANTY.  CUSTOMER MUST HAVE ORIGINAL SALES INVOICE.  ALL WARRANTIES ARE NON-TRANSFERABLE. CTV RESERVES THE RIGHT TO REPAIR ANY PART BEFORE REPLACING.  CTV WILL NOT PAY OUT FOR ANY DAMAGES CAUSED BY CUSTOMER OR INSTALLER.  ALL WARRANTY CLAIMS MUST BE APPROVED BY CTV BEFORE WORK IS DONE.